My Aspire 3 (a315-53G-551Y) won't start my bluetooth or wifi

eKari1
eKari1 Member Posts: 1 New User

Hi everybody,

I have an Aspire 3 from 2018 (as mentioned in the question) and my bluetooth or wifi won't work randomly. Now my wifi is ok but the bluetooth stopped showing at all on windows (11). Last week it was the other way around and I haven't done anything.

I have downloaded bluetooth drivers and wifi drivers, even tried drivers hubs in the past. It just won't work.

I hope it is not something that i have to check with a repair.

Thanks for the help,

Emanuele

Answers

  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    Typically this type of issue is caused by the underlying USB connections to the WLAN card, not by the WiFi or Bluetooth drivers. Try reinstalling the USB host and hub drivers or a OS rebuild. Sometimes they fix themselves, sometime you have to get a little more radical. I sure wish Microsoft would fix it, we have seen the issue with many different laptops (including other brands) over the last couple of years...

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