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After pressing Play in 3D I see a spinner but no game launches!

StreetTumbler486StreetTumbler486 Member Posts: 1 New User

I have all the game fully installed and connected with TrueGame.

Then I click on the "Play 3D" button, but there showes a spinner but no game gets launched.

What do I do?

FAQ & Answers

  • JackEJackE ACE Posts: 39,833 Trailblazer

    What is the full model number of your PC?

    Jack E/NJ
  • William_mk2William_mk2 Ally Posts: 2,799

    @StreetTumbler486


    When was the last time it was working fine ..


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2William_mk2 Ally Posts: 2,799
    edited September 25

    @StreetTumbler486


    Sometimes antivirus might be blocking the game. Try to disable it and play the game and check.


    If the 3d feature enabled on your display card to play the game.


    If it is still not working


    Try windows x 

    go to device manager 

    expand display adapter

    right click on display driver - uninstall 

    Restart the computer 


    It should work fine.. 


    If it is still not working 

    Uninstall the display adapter from device manager 

    Don’t restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the display driver 


    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • JackEJackE ACE Posts: 39,833 Trailblazer

    What is the full model number of your PC?

    Jack E/NJ
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