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key symbols are wrong

Member Posts: 1 New User
edited September 2022 in Nitro Gaming

I have a Nitro 5 laptop; what is on some keys doesn't match what's comes up on the screen, e.g.

PRESS KEY - THIS IS WHAT YOU GET WITH SHIFT - CAP LOCK

~ ¬ `

Back slash ~ #

@     “ 2

“ @ ‘

# £ 3

A vertical line #    #

Split in two


Can’t find the back slash, the vertical line, and to end on a happier note, the pound sign has just become the dollar sign.

Please help, this is doing my head in.

mgh01

Answers

  • ACE Posts: 4,198 Pathfinder
    edited September 2022

    @mgh01


    I understand your keyboard is not working properly. Kindly follow the steps given below. If you are not able to follow these steps using internal or inbuilt keyboard try to connect a external usb wired keyboard and follow the steps given below.


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.  


    If the keyboard is still not working..


    Try windows x 

    go to device manager 

    expand keyboard 

    right click on keyboard driver - uninstall 

    Restart the computer 


    It should work fine.. 


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..


    It should work fine

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

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