Universal Serial Bus (USB) Controller driver keeps saying unfound in Nitro ANV15-51 laptop

ThisIsMe
ThisIsMe Member Posts: 1 New User
edited February 23 in Aspire Laptops

After installing windows 10, the Universal Serial Bus (USB) Controller driver keeps given unfound. Please help.

[Edited the thread to add model number to the title and to add issue detail]

Answers

  • wascas
    wascas Member Posts: 1,228 Overclocked Contributor WiFi Icon

    What is the exact model name? Example AN515-56-50HK.

  • Arsovhome
    Arsovhome Member Posts: 1 New User

    Model is ANV15-51

  • StevenGen
    StevenGen ACE Posts: 12,174 Trailblazer
    edited February 23

    The Nitro ANV15-51 laptop was released in late 2023 and is still under Acer 2-year warranty and was released with an Acer oem Win-11 Home OS and should NOT be operating on Win-10, why did you reinstall Win-10 onto this laptop, as that could be why you are having USB driver issues with Win-10.

    Do a clean install of the oem Win-11 Home and reinstall the OS and see if the Nitro ANV15-51 laptop USB drivers will work. This laptop has 1x USB 3.2 port on the right side and 2x USB 3.2 ports on the left side, which all should be working. If not, then at least two USB port on the left side should work as they are soldered onto the mainboard, as the 1x right side USB ports is on a separate board (see caption below) that could be faulty and may need replacing.

    If your Nitro ANV15-51 laptop USB ports don't work with the oem Win-11 OS then send the laptop to Acer Tech Support and get the Acer technicians to look at your laptop and fix it under warranty, don't open the laptop as it could void your warranty. Good luck and hope this helps you out.

    Nitro ANV15-51 laptop USB Board

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  • Airhaun001
    Airhaun001 Member Posts: 3 New User

    Screw Windows 11

    Users do not want to be forced to use an OS that is still having bugs worked out. A workaround for this does exist.

  • StevenGen
    StevenGen ACE Posts: 12,174 Trailblazer

    Hey Airhaun001, there are NO bugs with Win-11 version 23H2 and its latest OS build 22631.4037, I've been using Win-11 since it was released, where are you getting all this false information from? AS we are talking about Win-11 specifically for the Nitro ANV15-51 laptop which this laptop was designed around Win-11.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍