How to fix no audio device responding or no sound from all devices after windowsAcer Nitro 5 (AN515-

LockHarte98
LockHarte98 Member Posts: 1 New User
edited September 2022 in Nitro Gaming

Good day to you guys who will be reading this!

I am an Acer Nitro 5 (AN515-45) laptop user and the past months have been a blast with gaming and other activities needing high performance usage.

My laptop has been auto-updating from windows 10-11 and it's extra files to the latest updates but this past few days, the sounds suddenly went off and my devices sometimes we're not found.

The error messages I have been receiving with all the troubleshooting and testing were: "failed to test tone (sound properties)"; "problem getting extra sound info" (dxdiag); "Audio device not responding -- not fixed (troubleshoot). I have tried a lot of methods concerning drivers update, uninstall, restart; service.msc; device manager (manual actions); youtube recommendations but none fixed it... I still haven't tried downgrading to windows 10 (a lot commented this worked for them), could this be an issue with the software updates windows offer or maybe hardware (which is unlikely because there were no ill symptoms of the speakers from the get-go)? Thanks a lot for the help!!!


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