Inquiry regarding external monitor not working via USB C dock & laptop: acer e5-575g-53vg laptop

ag1996
ag1996 Member Posts: 6

Tinkerer

edited September 2022 in Aspire Laptops

Hi, I have an acer e5-575g-53vg laptop & an MCY 12 in 1 triple display docking station that is USB C. I am only currently using 1 external monitor. The monitor is not working when I run an hdmi cable from the dock to the monitor, then plug the USB C dock into my laptop. Is this because my laptops USB C port does not support video out? Is there a way to make this dock work with my laptop? Any help is greatly appreciated!






( Edited the title to add the model name )

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