Network Issue with my AN515-45

reynard
reynard Member Posts: 2 New User
edited September 2022 in Nitro Gaming

Hi I have an issue with my AN515-45 laptop

when Im playing online games sometimes my ping increases but i think i lose connection for a second. and it only happens with Wifi connetion when i use cable and ethernet it doesn't happen.

anyone with the same issue or a solution?

[Thread was edited to add model name to the title and to include the topic issue]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,692 Pathfinder

    @reynard check the network properties to see if you are connecting to 2.4GHz or 5GHz Wifi. Gaming on the 5GHz band will have less connection drop than the 2.4GHz. But you should use the ethernet connection for the stablest connection


    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @reynard


    You can try to reinstall the network drivers to check if that makes any difference.



    NOTE: Make sure to reboot the laptop after uninstalling the driver.


    Hope it will help you in some way.

  • reynard
    reynard Member Posts: 2 New User

    @AnhEZ28

    @ragsak28

    the network band was 2.4 GHz.

    and i have reinstalled the drivers multiple times and thanks for your answer

    I followed this to optimize my performance and after this it was fixed.