I bought an Acer Aspire A515-56 in 2021 october from Amazon India . The product I initially got was damaged and I got it replaced.The model I bought was 8 gb ram+ 1 Tb HDD model.
After updating to windows 11 the laptop start hanging so I added a 250 Gb ssd and 20 gb ram to it.But I was not getting the expected performance.
In 2022 March I moved to Germany for my studies.
After 6 months of usage the laptop stated showing problems like black screen automatic repair loop and suddenly obe day it was not detecting the bootable device.
I contacted the Acer germany customer care as the product is still under international warrenty.As per their request I send the product to service center and after analysing they replied like since I added ssd not from acer caused this issue and they are charging me 150 Euros for SSD change.
I don't understand how using another brands SSD cause such a problem.Even after SSD change I used it for more than 8 months.
Can anyone suggest me how to deal with it. The customer service replied like without pay ,they won't repair it.
Payment is 89 euro for ssd + 33 euro for labor+tax=150 euro.
[Thread was edited to include the topic issue]