Acer Aspire 5 Can't Connect to Mobile Hotspots

DzeyAr
DzeyAr Member Posts: 1 New User

Hi, I'd like to seek some advice. My Acer Aspire 5 Windows 11 isn't connecting to mobile hotspots. Connecting to a normal Wifi network or connecting through ethernet isn't an issue, just the mobile hotspot. I tried doing a network reset, forgetting wifi network, and doing all the steps here: (589) Mobile hotspot not working in Windows 11 Fix - YouTube, but still no luck. Any advice/help will be much appreciated.

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Which Aspire 5 laptop do you have? It should be something like A5xx-xxx-xxxx. That YouTube video seems to assume you have a wired Ethernet connection that you are sharing, so it's not going to completely match your situation. Bring up the Settings for Network & Internet; Mobile Hotspot and show us a picture with the password blanked.

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