Why does my laptop Acer Aspire 3 A315-32- C5HQ get 'not responding' messages?

RNR
RNR Member Posts: 1 New User
edited August 2022 in Aspire Laptops

Acer Aspire 3 A315-32- C5HQ

My laptop always has a 'not responding' message when an app is opening or in use. Sometimes it also slows down or apps take a longer time to open. I have shut down and restarted the laptop several times, but this problem always pops up. Please help.

[Thread was edited to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,873 Trailblazer

    What app(s)? Often because too many browser tabs or apps are open at the same time. If you have non-Microsoft virus scanners running this will also matters worse particularly if you still have only 4GB RAM.

    Jack E/NJ

  • Puraw
    Puraw ACE, Member Posts: 13,242 Trailblazer

    Hi @RNR

    Assuming you are running Windows: Open Event Viewer by typing Event Viewer in the Search box or press Windows key + R and type eventvwr in the Run box then enter:

    Report back what Critical, Error or Warning you get with the details.