My Acer Aspire 3 A315-53 is stuck at 0% available (plugged in).

Fergg
Fergg Member Posts: 2 New User

The laptop is only running if plugged in, if you unplug it, it will shutdown. The battery reports shows Design Capacity: 36, 712 and Full Charge Capacity: 17, 282. My charger is broken since May 2022, you have to move its cable/wire in order to charge. What's exactly the problem? The Charger or the Battery? is there any solution to fix this. Thank you.

Answers

  • Fergg
    Fergg Member Posts: 2 New User

    The Laptop is still running smoothly, we just bought this 2 years ago. I don't know if the charger is the problem or battery.

  • billsey
    billsey ACE Posts: 33,364 Trailblazer

    It could be both... The faulty charger over such a long time could have allowed the battery to get below the threashold voltage where charging is disabled, for safety reasons. Replace the charger with one that works correctly then if the battery doesn't charge replace the battery as well.

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