weird noise from acer swift 3 SF316-51-59EU

liam1234
liam1234 Member Posts: 5

Tinkerer

edited September 2022 in Swift and Spin Series

hi all i just got acer swift 3 and when i took it out of the box and set up i hear a weird static like noise that doesnt stop unless i switch the laptop off

https://youtube.com/shorts/mV0_3_yLEJw?feature=share link to noise

[Thread was edited to add model name to the title]

Answers

  • wascas
    wascas Member Posts: 1,240 Overclocked Contributor WiFi Icon

    What is the exact model name? Example SF316-51-72YJ.

  • Does this noise also occur when using the notebook on battery? Can you still change the laptop?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • liam1234
    liam1234 Member Posts: 5

    Tinkerer

    if you mean whilst in charge then yes it still makes the noise when charged, and if you mean trade in the laptop i should be able to since i got it yesterday

  • billsey
    billsey ACE Posts: 34,944 Trailblazer

    It sounds to me just like normal fan noise... Am I missing something?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • liam1234
    liam1234 Member Posts: 5

    Tinkerer

    edited August 2022

    yes its like a static/crackling noise(to me) that is actually quite loud and can be heard from a little bit away so not just whilst your next to it ;can always hear the static/crackle noise when next to it).Also the phone doesnt really pick it up well i guess so sorry about that and the sound from the fan cant be heard unless i put my ear to it.

  • liam1234
    liam1234 Member Posts: 5

    Tinkerer

    as well as this say every time i open a new tab on any browser and every time i do you can hear the static/crackle noise

  • In my opinion, the ideal is to contact the supplier and request a laptop replacement, as the user has a few days to exchange an electronic device.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)