I forgot the password the my laptop computer. I did not create any rescue disk of that sort, nor did I write the password down. It's been years since I tried to enter what password I may have installed on it way back when. I've entered ever variable I know that would be close to the last password I had installed on it. I saw that Acer can provide me with a password reset. Howevever, I am unable to access the laptop withouentering the password. I went to Acer's website, and saw that a password reset can be issued to me. However, I go online using my HP desktop computer to get to Acer's website so that I can request a reset (or reset code or whatever it is I request to reset the password for my laptop computer, I'm thinking the laptop is what suppose to be getting and saving the download to reset my password. Am I right? or do I ;proceed with the instructions and disregard that I am not on the Acer laptop with I request the password to be reset. Please let me know.