Audio and video not syncing for meeting via Teams, Google Meet... Using Aspire Vero i5

Nim2588
Nim2588 Member Posts: 3 New User
in Aspire Laptops

Hello! Anyone else experiencing audio and video delay during online meetings using Aspire Vero?????

I need help with this. I just got this laptop almost two months ago and I'm having this issue. I would not say it's the internet coz I have tried using a desktop for the meeting but I never had this issue, then when I got this laptop and started using it, it's doing the delay. It's only doing it when I use the laptop for the meetings. I don't know what to do and it's annoying!

Answers

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Nim2588

    You can try to reinstall the Google meet application to check if that makes any difference.


    Hope it will help you in some way.

  • Farrr
    Farrr Member Posts: 1 New User

    Hi, I am having the same problem as well. Unfortunately, I don't know what to do since I have 2 headsets already and the same issue happens .

  • Nim2588
    Nim2588 Member Posts: 3 New User

    I tried Teams, Google Meet and Zoom so far and all three have the same issue.

    What should I do with this laptop now? Can't use for meetings.

  • veroaikee
    veroaikee Member Posts: 1 New User

    Hi, @Nim2588 have you figured this out? I am having the same issue.

  • Samwill
    Samwill Member Posts: 1 New User
    image.png


    I have the same problem and had my laptop brought to the ACER service center here is the Philippines. They changed the motherboard and it's still doing the same thing. I don't know what to do anymore.

  • Nim2588
    Nim2588 Member Posts: 3 New User
    https://community.acer.com/en/discussion/comment/1156671#Comment_1156671

    Hello! Unfortunately, no. I don't know what's wrong but I think all Vero are having this issue.

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