Laptop frozen while logging in.

Cloberscot
Cloberscot Member Posts: 1 New User

Hi guys.

I bought a swift 3 a week ago and it has worked perfectly until today.

After I pressed enter after typing in my password, and while it was still logging in i decided to plug in my earbuds into the audio jack port. And my laptop is completely frozen. (See pic below)

My mousepad and keyboard is unresponsive. And I cant shut it down. Any suggestions are greatly appreciated.


Answers

  • JackE
    JackE ACE Posts: 45,178 Trailblazer

    Simply press and hold power button for about 5-10 seconds or until the laptop shuts off. Then try to turn it back on again.

    Jack E/NJ