My Spin 514 constantly freezes and locks up

TheSmokeshowGuy
TheSmokeshowGuy Member Posts: 1 New User

No matter what app I'm using, be it youtube, sketchbook or most mobile games, my chromebook will freeze up and I am forced to reset it. It's barely a month old, and it's almost completely unusable. i have to restart on average every twenty minutes if not more frequently. I have no clue what the problem is, I've powerwashed it twice since getting it and still no help. Any ideas?

Answers

  • JackE
    JackE ACE Posts: 44,898 Trailblazer

    >>>It's barely a month old>>>

    Return it to the vendor as defective for a refund or exchange if the vendor's return merchandise authorization (RMA) hasn't ended yet. If it has already ended, then go to this link. Choose your country. Click support link at top of country page. Enter your machine's serial number id (SNID). Arrange for warranty service through chatline or other contact methods listed.


    http://www.acer.com/worldwide/

    Jack E/NJ