Black lines randomly appeared in my Acer Nitro 5 and keeps growing.AN515-55.

Yulsa
Yulsa Member Posts: 4 New User
edited August 2022 in Nitro Gaming

Can anybody tell me how these lines appeared in my screen? If someone knows how to fix this please let me know! there was only one line back then and now it keeps growing.


[Edited the thread to add model name to the title]

Answers

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Yulsa


    You can try to reinstall the display drivers to check if that makes any difference.



    NOTE: Make sure to reboot the laptop after uninstalling the driver.


    Hope it will help you in some way.

  • This could be a problem with the edp cable or the display. What is the exact model? Example AN515-55-58VH.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Yulsa
    Yulsa Member Posts: 4 New User

    Thank you for providing a solution. I will try to follow your instructions.

  • Yulsa
    Yulsa Member Posts: 4 New User

    My laptop's exact model is AN515-55. Do you think its repairable? If so, how much do you think it will cost me to go to an expert to repair it? my father is an IT and if the solution is simple, ill just ask him to do it.

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Yulsa
    Yulsa Member Posts: 4 New User

    My Laptop is not under warranty. I bought my laptop in January of 2020. They said that it only has one year of warranty, so its warranty is very much gone at this point. I also realized that after using my laptop for about 30 mins to one hour, the lines slowly disappeared. I don't know if the heat contributes to it or something. Thank you so much for helping me. I am going to the city in Sunday so I am going to find someone that can fix my problem.

  • Try disconnecting the lithium battery and then disconnecting the edp cable on the motherboard and display.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)