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Acer Nitro 5 Stuck on Bluescreen

rs1gmanrs1gman Member Posts: 1 New User
Hello i have had this problem for almost a week now and my laptop is just stuck on the bluescreen and i’ve tried literally everything. All from youtube to forum pages etc. I don’t know what to do. When i try to reset the pc it gets to like 1% then directly to 13% and then says like undoing changes or something

Please help thanks!

FAQ & Answers

  • JackEJackE ACE Posts: 38,831 Trailblazer
    >>>When i try to reset the pc it gets to like 1% then directly to 13% >>>
    (1) Describe exactly what method you used to reset. For example, did you try to use the hidden Acer OEM factory reset partition on the boot drive?
    (2) What is your full AN5 model series number? For example, AN515-57?
    Jack E/NJ
  • ragsak28ragsak28 Ally Posts: 601
    Hi @rs1gman

    If you are trying to do a reset you can check the below steps to do a reset.

    How Factory Reset Your PC using Acer Reset key
    1. Press the Power key for 5 seconds to power off Acer computer completely. Then restart the computer and press Alt + F10 when its logo shows up.
    2. Select Troubleshoot > Reset your PC. 
    3. Click Next, then select Just remove my files.
    4. Press Reset to begin the recovery.
    NOTE: You will loose all the data during the reset.

    Hope it will help you in some way.
  • JackEJackE ACE Posts: 38,831 Trailblazer
    >>>When i try to reset the pc it gets to like 1% then directly to 13% >>>
    (1) Describe exactly what method you used to reset. For example, did you try to use the hidden Acer OEM factory reset partition on the boot drive?
    (2) What is your full AN5 model series number? For example, AN515-57?
    Jack E/NJ
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