charging problem predator pt315-51 laptop

Ajiksama
Ajiksama Member Posts: 8

Tinkerer

My laptop has an issue where the charging is not consistent, it usually connects and disconnects and produces a "beep" sound, and this issue usually occurs when I play games like apex legends. I have sent my laptop to Acer service center, and they change my laptop battery, but it seems that it doesn't solve the problem plus the battery is not that cheap. kind of disappointed because even the Acer service center didn't know the issue behind this. hopefully, someone inside Acer knew the answer because this issue has cost me a lot and affected my study. come on, Acer hear your customer's voice this is the second question I raise in the Acer predator community

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @Ajiksama

    You can try to reinstall the battery drivers to check if that makes any difference.

    Windows 11 strange Battery Status - HP Support Community - 8321667

    NOTE: Make sure to reboot the laptop after uninstalling the driver.

    Hope it will help you in some way.
  • Ajiksama
    Ajiksama Member Posts: 8

    Tinkerer

    You can try to reinstall the battery drivers to check if that makes any difference.
    thanks for reaching out @ragsak28 , but I've tried this solution a long time ago and the problem still persists. 



  • Ajiksama
    Ajiksama Member Posts: 8

    Tinkerer

    guys i think maybe there's a problem with the power ic, idk Acer service center just sucks