I am having no screen issues on my acer predatpr helios 300 PH315-51

BittuGupta
BittuGupta Member Posts: 50 Enthusiast WiFi Icon
After pressing the power button only the keyboard lights turn on the screen does not show anything no logo no backlight as if it's power off tried removing battery power drain, ram swap 100 times nothing works and one more thing after keeping the laptop on for like 5 mins it heats up the same way when I am gaming, before the ram swap and power drain the fans were working and i could hear the windows starting tone but now the fans are even not working and i cannot hear any tone. 

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>ram swap 100 times>>>

    (1) What do you mean by "ram swap 100 times"?
    (2) Does the battery charge LED turn to steady blue plugged in?

    Jack E/NJ

  • BittuGupta
    BittuGupta Member Posts: 50 Enthusiast WiFi Icon
    JackE said:
    >>>ram swap 100 times>>>

    (1) What do you mean by "ram swap 100 times"?
    (2) Does the battery charge LED turn to steady blue plugged in?
    1) means I checked online and got solution as remove ram stick replace them swap them that sort of things previously when I encountered similar issue it would work but the screen was black at that time with little backlight now it's completely like in off state. 

    2) yes it changes blue there's no problem everything works as it should be the keyboard turns on numlock key and capslock keys light turns on off I can hear the starting windows tone fan works it seems it has no problem everything is fine as it was before only the screen is off no logo no backlight as if the laptop is in off state. I don't have any external monitor to check. After finishing my work I had shut it down and then after 12 hours when I turned it on getting this issue suddenly. 
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    >>>I don't have any external monitor to check.>>>

    You can use a TV set with HDMI input to check. This is important. Or we can only guess if the screen is defective ---- or the gpu is defective --- or just the LCD screen cable is defective. Do you have any friends with TV set that you can connect HDMI cable to your laptop to check?

    Jack E/NJ