Hello my laptop is connected thru usb audio (plantronix) its not working it always red on the bottom

orpils
orpils Member Posts: 1 New User
Hello my laptop is connected thru usb audio (plantronix) its not working it always red on the bottom, no driver issue, no yellow, no update needed. when i click to the volume on the bottom it always suggest a trouble shoot. I troubleshoot also in windows services
urgent reply, thanks 

Answers

  • StevenGen
    StevenGen ACE Posts: 12,088 Trailblazer
    edited August 2022
    orpils said:
    Hello my laptop is connected thru usb audio (plantronix) its not working it always red on the bottom, no driver issue, no yellow, no update needed. when i click to the volume on the bottom it always suggest a trouble shoot. I troubleshoot also in windows services
    urgent reply, thanks 
    What is your laptops model number, as its a bit vague just telling us that you have problems with your Plantronix, tell us the exact Plantronix model hub and headphones as it could be the laptops USB port, your Plantronix USB plug, cable that are faulty, so check all that as its most likely your Plantronix product.