Model- AN515-54 touchpad stops working frequently

anmoltalwar009
anmoltalwar009 Member Posts: 9

Tinkerer

edited August 2022 in Nitro Gaming
Hi everyone,

I have acer Nitro 5 laptop, Model- AN515-54

I have windows 11 and facing touchpad issues. Suddenly touchpad stops working. Device Manager shows that I2C HID device is not working showing the error message, "This device cannot start. (Code 10) A request for the HID descriptor failed." Then i have to uninstall the driver reinstall the touchpad drivers and sometimes even reset the bios. I tried to chat with acer multiple times and they say your product is out of warranty and they can't help me. Does ayone have ay suggestions on this issue? This happens frequently and sometimes multiple times a day




( edited the title to add the model name )

Answers