XB323QK and Elgato HD60 S+ Capture Card

HelloMoe

So purchase this monitor for a high resolution gaming and content creation due to its color accuracy. Connected everything to test to see if my consoles and laptop are working with this monitor and they all worked fine with a direct connection. Time to set up my consoles with the capture card and of course I had some problems. The capture card was not working with the monitor. The HDMI ports are all 2.1 and the capture card uses HDMI 2.0 cables. It’s not until I tinkered, and saw that here is a HDMI 2.1 toggle in the monitors settings and got it to work. So my question is, is there anything else I might have missed that could cause issues with this capture card and or the consoles (xboxX, ps5, switch) . Please advise me, the model of the monitor is Acer Predator XB323QK NVbmiiphuz. 

JackE

Maybe, Maybe not. There are no 100% guarantees for anything. You might have to tinker some more if you find any problems especially if you don't have the two users manuals which you can download at this link

https://www.acer.com/ac/en/US/content/support-product/8976?b=1

HelloMoe

Thanks man so far so good, i was going to return the monitor, but i'm glad i thinkered, because it was'nt easy to find the manual. I did eventually. 

JackE

Good luck with it.