black screen on my laptop aspire7 (A715-75g-50sa).

Prasannathadkar2305Prasannathadkar2305 Member Posts: 5 New User
When I turn on my laptop.it shows acer logofor few minutes and then black screen appears.
I performed action in bios by inserting paper clip then f2-f9-f10.
Still the problem not resolved.
Please suggest early i have my exams in 2-3 days.
Model:aser aspire7 (A715-75g-50sa)

[edited the title to add model name ]

FAQ & Answers

  • wascaswascas Member Posts: 517 Seasoned Specialist
    Did you update the BIOS by Windows Update or manually?
  • Prasannathadkar2305Prasannathadkar2305 Member Posts: 5 New User
    I think no .
  • Prasannathadkar2305Prasannathadkar2305 Member Posts: 5 New User
    wascas said:
    Did you update the BIOS by Windows Update or manually?
    I think no .
    I think no .when I turn on my laptop it show just acer logo
  • Prasannathadkar2305Prasannathadkar2305 Member Posts: 5 New User
    wascas said:
    Did you update the BIOS by Windows Update or manually?
    I think no .
    I think no .when I turn on my laptop it show just acer logo
    Please help me.i have exams in two days 
  • wascaswascas Member Posts: 517 Seasoned Specialist
    Try to reset the battery.
    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the underside of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. If pinhole is not present, press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.
  • wascaswascas Member Posts: 517 Seasoned Specialist
    What happens if you connect an external monitor?
  • egydiocoelhoegydiocoelho ACE Posts: 87,507 Trailblazer
    wascas said:
    Try to reset the battery.
    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the underside of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. If pinhole is not present, press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.
    Check here:



    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Prasannathadkar2305Prasannathadkar2305 Member Posts: 5 New User
    wascas said:
    Try to reset the battery.
    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the underside of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. If pinhole is not present, press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.
    This method also not working.wascas said:
    Try to reset the battery.
    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the underside of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. If pinhole is not present, press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.
    This method also not working.
  • egydiocoelhoegydiocoelho ACE Posts: 87,507 Trailblazer
    Does the acer logo appear? What happens when you press alt+f10 before the acer logo?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ragsak28ragsak28 Member Posts: 428 Specialist
    Hi @Prasannathadkar2305

    You can try to do a BIOS reset to check if that makes any difference.

    How do I reset my BIOS/UEFI to default settings?
    1. Press and hold the power button for 10 seconds, or until your system shuts completely down.
    2. Power on the system. 
    3. Press F9 and then Enter to load the default configuration.
    4. Press F10 and then Enter to save and exit.
    Hope it will help you in some way.
  • egydiocoelhoegydiocoelho ACE Posts: 87,507 Trailblazer
    You could also check, if the image is displayed on an external hdmi monitor.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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