Windows 10, 21 H2 re-installed, from acer support which update should I install confuse need help

Ari94 · August 5

Hi, recently IT guys re-installed Windows 10, 21 H2. It seems they used Acer care center also.

On the following link

https://www.acer.com/ac/en/US/content/support-product/7332?b=1 There so many updates even warning,

" Upgrading your system BIOS incorrectly could harm your Acer product. Please proceed with caution." I am confused how should I know what to install for updating drivers, bios etc.

Any guidance and help will be much appreciated.

Thank you

wascas · August 5

Most drivers are installed automatically by Windows. The drivers on the acer site provide the basic functionality. If you don't have any problems, you do not need to do anything. If you have problems with a driver, you can install it from the Acer support site. As far as BIOS updates are concerned: it is not essential to perform a BIOS update if the system is working fine and there are no issues. However, if an update fixes bugs that will benefit you, you should do it. Important for the update: Fully charge the battery beforehand, don't press any keys during the update and don't interrupt the power supply under any circumstances. If something goes wrong during the BIOS update, a previously functional machine can quickly become a paperweight. If you want to update the BIOS, take the latest version.The versions are cummulative.

egydiocoelho · August 5

What is the exact model? Example AN515-55-58VH. You may need to disassemble the laptop to check the touchpad.

egydiocoelho · August 7

wascas · August 5

Most drivers are installed automatically by Windows. The drivers on the acer site provide the basic functionality. If you don't have any problems, you do not need to do anything. If you have problems with a driver, you can install it from the Acer support site. As far as BIOS updates are concerned: it is not essential to perform a BIOS update if the system is working fine and there are no issues. However, if an update fixes bugs that will benefit you, you should do it. Important for the update: Fully charge the battery beforehand, don't press any keys during the update and don't interrupt the power supply under any circumstances. If something goes wrong during the BIOS update, a previously functional machine can quickly become a paperweight. If you want to update the BIOS, take the latest version.The versions are cummulative.

Ari94 · August 5

wascas said:

Most drivers are installed automatically by Windows. The drivers on the acer site provide the basic functionality. If you don't have any problems, you do not need to do anything. If you have problems with a driver, you can install it from the Acer support site. As far as BIOS updates are concerned: it is not essential to perform a BIOS update if the system is working fine and there are no issues. However, if an update fixes bugs that will benefit you, you should do it. Important for the update: Fully charge the battery beforehand, don't press any keys during the update and don't interrupt the power supply under any circumstances. If something goes wrong during the BIOS update, a previously functional machine can quickly become a paperweight. If you want to update the BIOS, take the latest version.The versions are cummulative.

Wascas, thank you very much for the detailed reply.

I was not aware of some precautions you have talked about specially battery.

Right now the only problem I face is the touch pad right click need to much try then I can use. Touch pad right click work in several attempts. Otherwise I do not see any problem in acer.

Any Idea what should I do for touch pad. (I am not using mouse).

Thank you

wascas · August 5

Probably the right click button of the touchpad is sluggish due to wear or dust. You can contact your local Acer service center to get the problem fixed.