Acer Nitro 5 an515-53 keyboard is not working, only power Button and Blacklight is working.

Ary1999
Ary1999 Member Posts: 4 New User
edited August 2022 in Nitro Gaming
I tried a lot method to fix this problem like Update the drive, Reset Battery, and so so more none of them works!!!!
Model is an515-53

[Edited the thread to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,469 Trailblazer
    Open Device Manager. Do you see any red or yellow warnings?

    Jack E/NJ

  • Ary1999
    Ary1999 Member Posts: 4 New User
    JackE said:
    Open Device Manager. Do you see any red or yellow warnings?
    No there is no such a thing like red or yellow things

  • I suggest you connect an external usb keyboard. If the external usb keyboard works on windows then the laptop keyboard is in trouble. In this case, I suggest that you disconnect the battery and keyboard connector from the motherboard and then reconnect the keyboard and battery, in this order:
    https://www.youtube.com/watch?v=2NdAnYR-jxw
    If the external usb keyboard does not work on windows, then the problem is with the operating system.

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  • JackE
    JackE ACE Posts: 44,469 Trailblazer
    Did you try to re-seat the keyboard connector a few times yet to help clean its contacts as @egydiocoelho suggested?

    Jack E/NJ