Predator Helios 300 PH315-52 black screen on boot

iffi
iffi Member Posts: 3 New User
Hello everyone,

Recently I am facing issue with my Helios 300 (2019). Sometimes when I turn on my laptop, my screen remains black whereas my keyboard lights up. I connected an HDMI to external display and it showed that I am at login screen. After turning off and turning on sometimes, the laptop screens works again. What could be the issue as this happens almost every day?

Answers

  • JackE
    JackE ACE Posts: 45,081 Trailblazer
    The LCD video cable connectors need to be re-seated at the mainboard and base of the screen --- or --- a new LCD video cable is needed due to hidden breakage in the hinge area from opening and closing the lid too much. Google search ph315-52 lcd video cable for vendors who ship to your location. About $25usd for new replacements. The laptop must be partially disassembled to do this work.

    Jack E/NJ