2018 Acer Nitro 5 AN515-53-55G9 won’t turn on

No2hreturns
No2hreturns Member Posts: 1 New User
edited July 2022 in Nitro Gaming
Was using my laptop fine at work, left and came home and tried to turn it on, it doesn’t do anything when I press the power button. No fans, lights or anything. The battery charging light still comes on when it is plugged in. 

Model number is AN515-53-55G9

{Thread was edited to add model name to the title}

Answers

  • StevenGen
    StevenGen ACE Posts: 12,911 Trailblazer
    Was using my laptop fine at work, left and came home and tried to turn it on, it doesn’t do anything when I press the power button. No fans, lights or anything. The battery charging light still comes on when it is plugged in. 

    Model number is AN515-53-55G9
    Yes unfortunately these laptops with internal batteries do that and unfortunately this could be a sign of internal circuitries problems or a frozen Super IO or bios? The that a consumer can do is to reset the laptop by opening the back and disconnecting the main battery and the bios battery and then leave these two batteries disconnected for about 5 min, then reconnect and fire the laptop up, see if it boots? If not then you have a primary power circuitry issue(s) in the 19V sections (have a look at and around the charging port and see if any components are burnet or discolored in any way) as that is a sign of this sort of a problem inside your laptop as its components like its mosats, capacitors or fuses could have burned out and has disabled your laptop from powering on. If this is whats happened? Then you need to take your laptop to an experienced technician (that fixes components and not just replaces parts, as this problem needs specialist fixing otherwise you need to replace the motherboard) and a tech that can analyzing the exact problems and has all the micro soldering tools, microscope etc to do this job, as a consumer like you can't fix these problems. 
  • Have you tried resetting the battery?
    https://www.youtube.com/watch?v=NfhgnxUJoZo&list=FLVBqwtBw09_Z9tXo1Injakw&index=16
    Does your model have this button?
    Notebook Acer Aspire 5 A515-51G-C97B Desligando sozinho  Acer Community
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)