My Acer Nitro 5 N20C1 won't turn on, what should I do?

Yesterday I was playing on my Acer Nitro 5, and it all worked well, I turned it off and went to sleep. When I came back to play today I could not turn it on despite nothing having changed from yesterday. I tried looking up other threads here for help but I had no luck with the offered responses. My laptop model had no battery reset pinhole or removable battery. I tried holding the power button for 60sec and then leaving it be and charging it back but no luck either. My laptop is currently fully charged, as the battery indicator is blue, but I just cannot get it to power on, could you help me please? Thanks.

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JackE

Unplug charger. Press & hold power button for 10 seconds only. Plug charger back in. If battery charge indicator is still blue, try to turn laptop on again.

Chumimin

That did not work, thanks still though. I'm suspecting the problem is in the keyboard not registering that I'm pressing the power button. I don't know how I could test or confirm that though.

JackE

So the power LED remains unlit? If so, we might have to open the bottom up and try re-seating the keyboard connector a few times near the RAM sockets to help clean its contacts. Unless it's still under warranty?

Chumimin

The LED indicating the battery is full is still blue but the power LED never turns on under any circumstance. The laptop isn't under warranty so I'm not worried about that, however I've not been able to find guides to fix this specific problem, as the model of this laptop I have apparently differs a lot from the common ones. I'll try to reach out to a PC repair shop, I'll update on what the problem was, and if it was solved.

JackE

Simply google AN515-55 & disassembly for videos to remove bottom cover. The keyboard connector is located near the RAM sockets on the mainboard. Disconnect the battery from the mainboard first, then simply reseat the keyboard connector a few times to help clean the contacts.

Image: https://us.v-cdn.net/6029997/uploads/editor/iw/sx9scq3n5dtc.jpg

Chumimin

I just unplugged the keyboard and plugged it back in, it didn't change anything though. I'm kind of at a loss now, I don't know what it could be. I'll still go to see some tech help and I'll update on what the problem was, hopefully. If you still have any tips I'd be thankful, but I feel you've done a lot already, thank you JackE.

JackE

OK. Disconnect the battery connector from the mainboard again. Then replace the bottom cover. Plug the charger back in. Try to turn it on again without the battery connected.

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