Hello, my computer is not charging

SRW
SRW Member Posts: 1 New User
When ever I plug in my computer it has not been charging it has been 1-2 months I think I need a new charging port but before I do that I want to have help to see if its the port or another problem.

I have gotten a new plug because I thought it was the plug and then I saw it was only charging on one side and now it will not charge the side of it now is not showing it has been pushed in because I have been pushing it in so it can charge and I do not hear sounds nothing seems to be broken beside the charging port.

Answers

  • JackE
    JackE ACE Posts: 45,177 Trailblazer
    Does the laptop turn on when it's plugged in?

    Jack E/NJ

  • JKenn
    JKenn Member Posts: 1 New User
    Hi SRW,

    Charging issues are normally caused by:
    • a failing battery not accepting charge
    • a charger delivering too lower charge
    • a motherboard fault preventing charging
    • a damaged charger plug or laptop port
    Before undertaking a repair, it would be worth seeing if the laptop runs on just the charger and if the charger is delivering the right voltage.