sp513-51 touch screen still not responding

CosmiCandy
CosmiCandy Member Posts: 6

Tinkerer

I have an sp513-51, and the other day the touch screen stopped responding. the driver is installed, I disabled and enabled it, and did a system reset, but it still does not work. it does not respond to touch or pen calibration, and the about says "Pen and touch support with 10 touch points"

I also rest my computer multiple times and updated it. it still does not work. I also scanned for hardware changes, no errors or anything.

I made a post before and it died, and I really wanna try and figure it out, since I use it all the time for drawing.

I also have included a screenshot of the device manager

Answers

  • billsey
    billsey ACE Posts: 34,176 Trailblazer
    There is nothing there that points to a problem with the touch screen. What do you see in Settings for the touch support? Perhaps it's been turned off...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • CosmiCandy
    CosmiCandy Member Posts: 6

    Tinkerer

    billsey said:
    There is nothing there that points to a problem with the touch screen. What do you see in Settings for the touch support? Perhaps it's been turned off...
    the touch support is on.