Acer 1080 how common are hinge problems?

MrsT

I bought an Acer 1080 laptop December 2020 from John Lewis, supposedly with a 2 year guarantee. April this year the left hinge went. John Lewis have been shocking, and said it must be damage which it most certainly is not. Never taken anywhere, never dropped, only used in the home, cover is pristine. So, my question is - how common is it to have hinge problems with Acer Laptops? For no reason apart from normal use? Please let me know your experience, good or bad. At the moment I most certainly will not recommend either Acer or John Lewis, but I would like to know if I'm just unlucky or if this is a known fault with Acer laptops. 

billsey

Thin and light laptops in general, not just Acer, show hinge issues on occasion, usually when the user has been opening the laptop from the corners instead of the middle. The plastic cases have less depth to hold the mounting screws than older designs that aren't as thin and opening from the corner tends to flex the case. There is no real good solution other than to be careful how you stress the laptop case as you open it. Repair is typically not too bad, you build the screw mounts back up with epoxy, then reseat the screws in the repaired mounts. You can also, in some models, alleviate the issue some by loosening the hinges themselves. In those cases the hinge pivot is a screw/nut and you can loosen the nut slightly, pinning it in place with Loctite. That allows the laptop to open and close easier though so you have to be aware that it might close too easily.