acer monitor turning off after tabbing in a game acer xf 250q 240hz

jonny3123123

when i have discord open i click on valorant, but once when i click it, my monitor has a black screen after tabbing in valorant if i change the wide mode setting on the monitor OSD setting will it fix it? how do i fix the problem?

{Thread was edited to add model name to the title}

Jeyam

Hi@ jonny3123123
Please mention your model name of unit 

jonny3123123

i have the acer xf 250q 240hz monitor when i have discord open i click on valorant, but once when i click it, my monitor has a black screen after tabbing in valorant if i change the wide mode setting on the monitor OSD setting will it fix it? how do i fix the problem?

billsey

It's likely an issue with how your GPU is scaling for different resolutions. When you tab between Discord and the game the monitor is shifting resolutions between the Windows desktop and the game settings. The GPU should handle that smoothly, but sometimes it's slow or drops signal between the two.

jonny3123123

 i am using 640x 480 in valorant but my desktop is 1920x 1080 if i change the wide mode setting on the monitor OSD to 1:1 or some other setting,  will it fix it?