I got this laptop recently and ProShield Plus doesn’t work. It shows an error on startup along the lines of “The related services are not available because the ProShield Plus service is not detected”. Acer support told me to reinstall the ProShield app and control center but that didn’t resolve the issue. The service is not listed on the driver website and Acer support could not find it either. They recommended a factory reset to restore it but I want to avoid that if possible. Does anyone have a download of this service?