Laptop stuck on acer logo aspire a315 -51-39gu

Oldec
Oldec Member Posts: 3 New User
edited July 2022 in Aspire Laptops
My aspire a315 will not boot, it stops showing the acer logo.
I have tried pressing F2 to get to the bios and alt-f10, but nothing works at all.

any ideas how to get passed this or get into the bios, or boot from usb ? 

{Thread was edited to add model name to the title}

Answers

  • What is the exact model? Example: A315-53-58VH. Try disconnecting the lithium battery, the ssd and the hdd!

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  • Oldec
    Oldec Member Posts: 3 New User
    Exact model is a315-51-39gu
  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @Oldec

    You can try to do a reset to check if that makes any difference since you have already did the BIOS reset.

    How to Restore Windows on my Acer Computer Using Alt + F10 on startup
    1. Press and hold the Power key for 5 seconds to power the system off completely.
    2. Press the Power key to turn on the computer.
    3. Press the Alt and F10 keys at the same time when the Acer logo appears on the screen.
    4. Select Troubleshoot.
    5. Click Reset your PC.
    NOTE: Make sure to backup all the data before the reset.

    Hope it will help you in some way.
  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon
    Hi @ Oldec

    1: Boot your PC without Peripherals.
     2: Check the RAM.
     3: Reset BIOS Settings.
    4: Restore your System to the Previous State.
     5: Repair Corrupted System Files.
     6: Perform a Fresh Install.
  • Oldec
    Oldec Member Posts: 3 New User
    Alt f10 is not working on the logo screen and cannot even get into the bios. Stays permanently on the logo screen 
  • It could be a hard drive or ssd failure. Disconnect lithium battery, ssd and hard drive:
    https://www.youtube.com/watch?v=Hbz8S__lLvw
    Then just connect the battery and turn on the computer. Press f2 to try to access the bios.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)