HDMI) freezes completely Need solution ?

Lahiru2004
Lahiru2004 Member Posts: 1 New User
edited July 2022 in Nitro Gaming
So this has been as issue since I got the laptop several months ago, but it is happening every day now.
I play League of Legends mostly, and in alot of games I play, about 2 minutes in (at around the same point every game) my screen (on my monitor through HDMI) freezes completely.
No buttons work, the only thing I can do is shut off the laptop and fully restart it. 
At first I thought it was the fan being broken or something related to overheating, but just now the screen froze mid game about 5 minutes after I turned on the laptop and started playing.
The vents were not hot, it literally just froze for no reason.
I have all settings for battery maxed out and I have basically nothing on my hard drive, so I'm at a loss for what is causing this. 
As as side note, this laptop has been very slow and laggy doing even simple things like opening google chrome since the day I got it.
I would really appreciate some help as I spent a lot on this and it is turning out to be a massive disappointment.

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Answers

  • JackE
    JackE ACE Posts: 45,221 Trailblazer
    >>>The vents were not hot, it literally just froze for no reason.>>>

    That's because the air flow vents might be partially blocked and heat can't be removed from the processors

    (1) What CPU & GPU temperatures are being measured? Download temperature monitoring freeware like HWMonitor or Speccy to find out.
    (2) What is your full model series number? For example, AN515-54?

    Jack E/NJ