graphics card not detected ph315-51 acer predator helios 300

so yesterday i was playing a game at night it was like 2am so after playing for 1hr i turned off my laptop . In the morn i went to school and came back home and saw a BSOD and after that i turned on my laptop and then i saw my graphics card was not detecting (gtx1050ti) so i went to device manager i expanded the display adapter option and my graphics card was gone so i went and clicked on show hidden items and i saw my card had code 45 so i uninstalled it and when i tried to reinstall the driver it was not installing pls help i want my card back ):

MY SPECS- NVIDIA GeForce GTX 1050Ti
i5-8300h

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JackE

Open Control Panel. Search 'button'. Click 'change what the power buttons do' in left pane. Click 'change settings that are currently unavailable' near top of next pane. Scroll down an UNcheck box for fast startup if not already unchecked. Shut down Windows normally.

Then unplug charger. No LEDs should be lit. Then press and hold power button for about 10 seconds. Then plug the charger back. Wait for the battery charge LED to turn steady blue before trying to turn it on again. Check Device Manager again for display adapters.

GAMINGnetic

JackE said:

Open Control Panel. Search 'button'. Click 'change what the power buttons do' in left pane. Click 'change settings that are currently unavailable' near top of next pane. Scroll down an UNcheck box for fast startup if not already unchecked. Shut down Windows normally.

Then unplug charger. No LEDs should be lit. Then press and hold power button for about 10 seconds. Then plug the charger back. Wait for the battery charge LED to turn steady blue before trying to turn it on again. Check Device Manager again for display adapters.

sadly it didnt work what should i do ):

GAMINGnetic

JackE said:

Open Control Panel. Search 'button'. Click 'change what the power buttons do' in left pane. Click 'change settings that are currently unavailable' near top of next pane. Scroll down an UNcheck box for fast startup if not already unchecked. Shut down Windows normally.

Then unplug charger. No LEDs should be lit. Then press and hold power button for about 10 seconds. Then plug the charger back. Wait for the battery charge LED to turn steady blue before trying to turn it on again. Check Device Manager again for display adapters.

thanks brotherr it worked second time<3 (:

JackE

Thanks for reporting back on your success!

nneticc

JackE said:

Thanks for reporting back on your success!

now i have a new problem my laptop wont turn on i tried battery reset it shows the charging light but it wont turn on pls help like when i turn it on it shuts down automaticly it lights up the keyboard for like 3sec then i turns back off):

JackE

Repeat the reset this way. Unplug charger. No LEDs should be lit. Then press and hold power button for about 10 seconds. Then plug the charger back in. Wait for the battery charge LED to turn steady blue before trying to turn it on again.

Heliosplayer

Worked for me too! I had tried everything and was even fiddling inside before seeing this post. Thanks!

William_mk2

@nneticc

I am really sorry for the inconvenience.. Let us do the basic steps first..

Doing the power drain and bios defaults will really help. Kindly follow the steps given below:

Kindly go through the details from the link given below

https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

Connect all the cables back and restart the computer.

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.

It might also be the issue with battery, charger or power outlet. Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet. Try to use an alternative charger if possible. Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )

Try windows x
go to device manager
expand Battery
right click on all the items below battery – uninstall
Restart the computer

It should work fine..

JackE

https://community.acer.com/en/profile/Heliosplayer > >Worked for me too! I had tried everything and was even fiddling inside before seeing this post> >

Congratulations. Thanks for your report. 🙂

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