My Acer Aspire 3 screen is fully black

Valmai
Valmai Member Posts: 2 New User
edited June 2022 in Aspire Laptops
The laptop sounds as if it's working and the screen wants to come on but fails. We have replaced the screen cable, battery, RAM and now the screen itself. Any ideas what to do next? I have also reset the battery. This is most frustrating! 

Answers

  • JackE
    JackE ACE Posts: 44,873 Trailblazer
    Try turning the screen on with the FN+F6 toggle screen key combination. If still nothing, try to HDMI out to a TV screen and turn it on with the FN+F5 toggle screen key combination

    Jack E/NJ

  • Valmai
    Valmai Member Posts: 2 New User
    Thank you. I have tried both options and still nothing 🙁
  • JackE
    JackE ACE Posts: 44,873 Trailblazer
    >>>f still nothing, try to HDMI out to a TV screen and turn it on with the FN+F5 toggle screen key combination>>>

    This means the graphics chip might be the issue. What is your full Aspire 3 series? For example, A315-54G?

    Jack E/NJ