acer aspire A512-52 laptop it currently doesn't work

Hamzah786Hamzah786 Member Posts: 2 New User
I have an acer aspire A512-52 laptop  and it currently doesn't work unless it is connected to a power supply.

Any ideas surrounding what the issue could be completed. I have read there is a RAM button which needs to be held down however I am unable to identify this. Any help will be helpful.

{Thread was edited more content )

FAQ & Answers

  • JackEJackE ACE Posts: 35,868 Trailblazer
    (1) Search 'cmd' in Windows start menu.
    (2) Right click command prompt near top of menu.
    (3) Click run as administrator.
    (4) Enter 'powercfg /batteryreport' at command prompt.
    (5) Then return to the desktop. Open file explorer.
    (6) Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser.
    (7) Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.

    Jack E/NJ
  • Hamzah786Hamzah786 Member Posts: 2 New User
    Please find the screenshot attached
  • egydiocoelhoegydiocoelho ACE Posts: 86,155 Trailblazer
    The battery is not being recognized!
    a) first try to reset the battery:

    b) then try to disconnect and reconnect the lithium battery:


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  • JackEJackE ACE Posts: 35,868 Trailblazer
    Sorry. The battery's internal charge controller has failed. It cannot be repaired or safely charged anymore. You need a new battery. Google search A515-52 & battery for vendors who ship to your location. About $40usd.


    Jack E/NJ
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