Predator cestus 300 : cursor do not move, but other button and light work properly

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NazSha
NazSha Member Posts: 5 New User
so i already install the quarterMaster and software working properly. i try to find software update for this mouse but not found it. already clean the interior of mouse that involve with sensor and led.
but still i cannot move my cursor.
If anyone has a solution to it please reply with solution...

Answers

  • NazSha
    NazSha Member Posts: 5 New User
    edited June 2022
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    BTW i already have that driver but that driver didn't do anything for software update. with a same version

  • JackE
    JackE ACE Posts: 44,618 Trailblazer
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    >>>i cannot move my cursor.>>>

    Is this issue only with QuarterMaster? How do you know QuarterMaster software is working properly?

    Jack E/NJ

  • NazSha
    NazSha Member Posts: 5 New User
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    because it change the light to the way i want it. and i change my right click to scroll down, it program right away...
    so No issue to QuaterMaster.
  • JackE
    JackE ACE Posts: 44,618 Trailblazer
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    >>>>>>i cannot move my cursor.>>>

    Yes, but is QuarterMaster the only game or program where you cannot move the cursor?

    Jack E/NJ

  • NazSha
    NazSha Member Posts: 5 New User
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    NO. before this, the cursor move just fine with QuarterMaster or any other games or program. One day, its doesnt move anymore, but the other button work just fine, only cursor didnt move.

  • JackE
    JackE ACE Posts: 44,618 Trailblazer
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    Sounds like the tracking LED has failed or is dirty. Is it still under warranty?

    Jack E/NJ

  • NazSha
    NazSha Member Posts: 5 New User
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    no, i register it back early 2018, so technically no warranty..
    The tracking LED, is it has after market for it or replacement?