Nitro 515-52 laptop Hard drive issue

EvoFlanker
EvoFlanker Member Posts: 4 New User
Good Evening,

I am seeking help with my Nitro 515-52 laptop.

I recently installed Windows 11, and everything seemed to be working alright with my laptop.

I was installing a separate game at one stage, and had had to force reset the laptop.

Upon turning it back on, the separate internal D:\ Hard drive appears to have diapered from the laptop ! It does not show up. When looking at Disk Management, it does not appear, and when I load the F2 BIOS while booting, it does not appear in that either !

For all intents and purposes it appears to have completely diapered from my laptop !

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Please post a phone photo of your BIOS INFORMATION & MAIN tabs if possible. Press Ctrl+S in each tab to reveal possible hidden options.

    Jack E/NJ

  • EvoFlanker
    EvoFlanker Member Posts: 4 New User
    edited June 2022
    JackE said:
    Please post a phone photo of your BIOS INFORMATION & MAIN tabs if possible. Press Ctrl+S in each tab to reveal possible hidden options.



    Thank you very much

    Edited the content to hide sensitive information.



  • only the SSD is showing. try resetting the battery and see if the disk appears:
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  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Yes, HDD1 is either not powered, not connected or has completely failed. Is the machine still under warranty?

     


    Jack E/NJ

  • EvoFlanker
    EvoFlanker Member Posts: 4 New User
    JackE said:
    Yes, HDD1 is either not powered, not connected or has completely failed. Is the machine still under warranty?

     



    Hello Jack,

    no is out of warranty unfortunately!
  • EvoFlanker
    EvoFlanker Member Posts: 4 New User
    only the SSD is showing. try resetting the battery and see if the disk appears:
    Thanks for the reply. Tried this, no luck !
  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    >>>no is out of warranty unfortunately!>>>

    OK. Unplug charger. Remove screw and HDD door on bottom. Then remove 4 screws from HDD. Lift mylar pulltab and pull HDD away from mainboard connector. Then reinsert the HDD into connector. Repeat re-seating this way a half dozen or so times to help clean the contacts in the HDD connectors. Then put it back together and try it again.



     

    Jack E/NJ