my laptop screen is having issues seeing a horizontal line it didnt fall or nothing

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cimj7788
cimj7788 Member Posts: 3 New User
please help me .i woke up this morning and found a horizontal line on the screen.it didnt fall or anything meanwhile i just fixed te screen some days ago

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  • JackE
    JackE ACE Posts: 44,686 Trailblazer
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    (1) What was wrong with the screen and how did you fix it some days ago?

    (2)  What model number do you have? For example A515-54?

    (3) Post a phone photo of the screen if possible showing the horizontal line.

    Jack E/NJ

  • cimj7788
    cimj7788 Member Posts: 3 New User
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    JackE said:
    (1) What was wrong with the screen and how did you fix it some days ago?

    (2)  What model number do you have? For example A515-54?

    (3) Post a phone photo of the screen if possible showing the horizontal line.
    I fixed because the screen was having issues,
    I don't know the model number how can I check 
  • cimj7788
    cimj7788 Member Posts: 3 New User
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    this is it
  • JackE
    JackE ACE Posts: 44,686 Trailblazer
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    >>>I fixed because the screen was having issues
    What issues? How did you fix issues?


    ,>>>I don't know the model number how can I check>>>
    Press WIN+R. Enter 'msiinfo32'. Acer model number should be listed in the right side pane. 

    >>>this is it>>>
    The horizontal line may be due to poor LCD screen cable connections to mainboard connector and screen connector. They probably should be repeatedly re-seated (pulled off, the pushed back on)  several times to help clean the internal contacts.

    Jack E/NJ