Audio issues ConceptD CN715-72P

KaatjeCKaatjeC Member Posts: 2 New User
Hey guys,

Sinds a month, I'm having some weird audio issues.
It started when I "suddenly" turned off my Bluetooth headphones while the video I was watching was still playing. Normally, when you disconnect Bluetooth headphones, the build-in speaker automatically take over. But not this time... 
Sinds that moment, I can only hear sound true the Bluetooth headphones. Except when the input is Microsoft Teams, then the build-in speaker do work. (What the what?!)
So I called tech-support. They send me a link to a new driver. This initially helped, but as of yesterday the same issues recurs... Except this time, the headphones were not involved so I suppose we can rule out a "dominant" connection.

Note: I tried to deinstall and reinstall the drivers. No luck.

Does anyone have a clue what this could be and how to solve it? It's driving me nuts!

(Thread was edited to add model name to the title)

FAQ & Answers

  • JeyamJeyam Member Posts: 291 Practitioner

    Hi @ KaatjeC

    Please mention your full model name of unit

  • KaatjeCKaatjeC Member Posts: 2 New User
    Hi @Jeyam,

    Sorry! It's a ConceptD CN715-72P, running windows 10 pro.
  • JeyamJeyam Member Posts: 291 Practitioner
    edited June 23
    Did you try to select the default speaker as system speakers. Please check that as well on sound settings. Also is it media tech drivers?
  • egydiocoelhoegydiocoelho ACE Posts: 86,176 Trailblazer
    Have you checked the realtek audio console settings?

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