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Audio issues ConceptD CN715-72P
KaatjeC
Member Posts: 2 New User
Hey guys,
Sinds a month, I'm having some weird audio issues.
It started when I "suddenly" turned off my Bluetooth headphones while the video I was watching was still playing. Normally, when you disconnect Bluetooth headphones, the build-in speaker automatically take over. But not this time...
Sinds that moment, I can only hear sound true the Bluetooth headphones. Except when the input is Microsoft Teams, then the build-in speaker do work. (What the what?!)
So I called tech-support. They send me a link to a new driver. This initially helped, but as of yesterday the same issues recurs... Except this time, the headphones were not involved so I suppose we can rule out a "dominant" connection.
Note: I tried to deinstall and reinstall the drivers. No luck.
Does anyone have a clue what this could be and how to solve it? It's driving me nuts!
Sinds a month, I'm having some weird audio issues.
It started when I "suddenly" turned off my Bluetooth headphones while the video I was watching was still playing. Normally, when you disconnect Bluetooth headphones, the build-in speaker automatically take over. But not this time...
Sinds that moment, I can only hear sound true the Bluetooth headphones. Except when the input is Microsoft Teams, then the build-in speaker do work. (What the what?!)
So I called tech-support. They send me a link to a new driver. This initially helped, but as of yesterday the same issues recurs... Except this time, the headphones were not involved so I suppose we can rule out a "dominant" connection.
Note: I tried to deinstall and reinstall the drivers. No luck.
Does anyone have a clue what this could be and how to solve it? It's driving me nuts!
(Thread was edited to add model name to the title)
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FAQ & Answers
Hi @ KaatjeC
Please mention your full model name of unit
Sorry! It's a ConceptD CN715-72P, running windows 10 pro.
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