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CB315-3H Can't Sign In?

Jetski2Jetski2 Member Posts: 3 New User
edited June 2022 in Chromebooks
I've just purchased my first Chromebook yesterday. CB315-3H. I just can't sign into my account? I can only use the Chromebook with being a guest? When I first turned on the new Chromebook it's says Networks Not Available although I have signed into my router no problem but I can never get passed this stage without signing in as a guest which isn't ideal? Any help would be most appreciated! 

(Thread was edited to add model name to the title)

FAQ & Answers

  • billseybillsey ACE Posts: 26,166 Trailblazer
    It sounds as if the network isn't coming up, so it can't get to Google's servers to authenticate your session. Since you haven't already signed in it can't use cached credentials for you login. Can you try a different network?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • kmanniskmannis Member Posts: 1 New User

    It is in the wireless card. And then they want you to sent it to them. Going thru the same issue. I don't have a month to wait to get this thing back. Bought it for business and what a mistake.

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