Nitro 5 - AN515-56 - having Tick tick noise when tilted at angle

dvaghel1
dvaghel1 Member Posts: 19

Tinkerer

edited June 2022 in Nitro Gaming
My new laptop making click click sound when Lift or tilted at angle sound increasing when boot up or restart 
have tried removed HDD and fan also than also sound coming 
even after shutdown few sec sound is coming 

video - 
https://drive.google.com/file/d/1Vhj9TSC21Pszz44TUtJQ4J0TcC1wOT46/view?usp=drivesdk

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Sorry your video isn't accessible. Do not try to remove or disconnect fan or you might void warranty. Immediately return the machine to the vendor as defective for a refund or exchange.

    Jack E/NJ

  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    Service center is changing motherboard they are telling it is from motherboard 

  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    After changing motherboard my laptop serial number snid will change ???
    what about future warranty because my bill is for current serial number 

    and can acer replace full laptop ???
  • Can you release access? How long ago did you buy the laptop? You may still be able to replace the laptop by contacting the vendor.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    I m uploading to drop box 
    issue found on 2nd day 
    but today its 1.5 month
  • Can you release access to the video?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    service engineer checked by removing fan , Speaker , HDD , still noise coming 
  • I'm not sure. But if the problem occurs after unplugging the hard drive, fans, ssds, wlan and lition battery, it could be a problem related to voltage or coil whine. I would pay attention to this information in the bios: https://www.sciencedirect.com/science/article/abs/pii/0026271484904554



    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    It is already updated 1.08 
  • Try resetting the battery: disable fast startup in power options, turn off the computer, unplug the power adapter, press the power button for thirty seconds and leave the computer off for half an hour.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    Is there any possibility acer will replace full laptop ???

    i have doubts 
    after motherboard change 
    laptop serial number and snid everything will change ????
    my future warranty, extended warranty, i have bill of this serial number 
  • The serial number will change as it will be replaced by a new motherboard. Regarding the extended warranty, was it purchased from another vendor or from acer support?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    Acer support 
    I heard with dmi tool they update serial number to bios ?? Is it right???

    what about serial number pasted on backpanel
  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    about about resetting battery 

    also tried without battery with direct power adepter same issue
  • Yes, it is possible to change various information with this program. This should be done by an acer technician.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • dvaghel1
    dvaghel1 Member Posts: 19

    Tinkerer

    Ohk so in bios and acer care center my existing serial number will be added it is possible??

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    Sorry. You should be asking these questions to the Acer technician and  Acer service center. We are only Acer PC users on this forum just like you. We are not Acer employees or Acer service representatives. We cannot answer questions with any certainty about how Acer assigns serial numbers..

    Jack E/NJ