Mic stopped working; headset still gets sound but mic won't output. Bought a new headset and same!

Camperdoodles
Camperdoodles Member Posts: 1 New User

Acer Predator Helios 300 PH315-54-760S Gaming Laptop | Intel i7-11800H | NVIDIA GeForce RTX 3060 Laptop GPU | 15.6" Full HD 144Hz 3ms IPS Display | 16GB DDR4 | 512GB SSD | Killer WiFi 6 | RGB Keyboard

This is the Acer Predator laptop I have. The mic on the RAZER headset stopped working; went out and bought a new HyperX CloudII headset and the mic on this also does not put out sound! The headsets both receive sound into them but the mic won't output.  Weird! Help! 

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,559 Pathfinder
    edited June 2022
    @Camperdoodles when you plugged the headset cable in (3.5mm jack I assume), do you get a notification from the Realtek Audio console? If yes, choose the device as Headset in stead of Headphone.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!