Acer Atab1021E screen rotation fault after update

TobbieTobbie Member Posts: 5 New User
edited June 2 in Tablets
Hi, i just update my Acer Atab1021E to Android 11 "ATAB1021E_6.0" and now the screen rotation is faulty / upside down. Any solution for this? See pictures for more info. You see the selfie cam and screen is in wrong direction no mather what i do..

Thanks in advance!

Best Answer

  • SharanjiSharanji ACE Posts: 4,312 Pathfinder
    Answer ✓
    @Tobbie

    Clearing the system cache and/or calibrating the accelerometer should fix it. You can also proceed to the Android System Webview application, in Settings, move to the three dots in the upper right quadrant, tap on 'Uninstall Updates' and then see if this tweak does indeed work.


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FAQ & Answers

  • SharanjiSharanji ACE Posts: 4,312 Pathfinder
    Answer ✓
    @Tobbie

    Clearing the system cache and/or calibrating the accelerometer should fix it. You can also proceed to the Android System Webview application, in Settings, move to the three dots in the upper right quadrant, tap on 'Uninstall Updates' and then see if this tweak does indeed work.


    Hit 'Like' if you find the answer helpful!  
    Click on 'Yes' if the comment answers your question!
  • TobbieTobbie Member Posts: 5 New User
    Cleared the Android system cache, uninstalled updates for Android system webview. Activated developer menu and searched YouTube, Internet to find the calibration but I cannot find where to do it.

    Cab you guide me? :)
  • billseybillsey ACE Posts: 24,025 Trailblazer
    That model line of tablet is supported only by the vendor, not by Acer. I'm guessing you bought it from Curry's?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • TobbieTobbie Member Posts: 5 New User
    Now i understand. This version Atab1021e is only sold for nordic region (sweden, norway etc) the vendor is elgiganten. I will contact them. So probably they have there own version of Android and your tips should work on a pure acer tablet.

    Thank you
  • William_mk2William_mk2 Ally Posts: 2,136
    @Tobbie


    Please try to do a factory reset and check. 

    1. Go to Settings > Advanced > Reset options >. Erase all data (factory reset) > Delete all data

    It should work fine. 

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  • TobbieTobbie Member Posts: 5 New User
    @Tobbie


    Please try to do a factory reset and check. 

    1. Go to Settings > Advanced > Reset options >. Erase all data (factory reset) > Delete all data

    It should work fine. 
    Ive done that also today as this will be the first thing they do when i handle it in at elgiganten support. Did not solve the problem lol. Its 6 month old it got warranty so its there problem now :)
  • egydiocoelhoegydiocoelho ACE Posts: 87,507 Trailblazer
    Have you tried resetting android by pressing power+volume (-) keys?

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  • TobbieTobbie Member Posts: 5 New User
    Have you tried resetting android by pressing power+volume (-) keys?

    No that i haven't tried. Not possible as it's left in to the support service
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