My Acer Nitro 5 AN515-55 gets boot loop problem when external hard disk is connected!

andomanchey
andomanchey Member Posts: 3 New User
Since morning, I was trying to fix the boot loop problem with my Acer Nitro 5 AN515-55 and I tried everything but the only way it worked was when I disconnected my external harddisk of 1 TB. I tried reconnecting it to see if it will still work but the boot loop problem seems to be associated with the hard disk. I have almost all of my important documents in my external hard disk, so I am really scared if the hard disk has been damaged. Could you guys please tell me what the problem might be and how I could fix it?  

I also worry if the hard disk slowly got damaged because I have spilled water on the laptop quiet a few times. 

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @andomanchey what happens if you try to boot without the external drive plugged in?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
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  • Try changing the boot order in the bios. About the water, did you spill the liquid on the keyboard?

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  • andomanchey
    andomanchey Member Posts: 3 New User
    AnhEZ28 said:
    @andomanchey what happens if you try to boot without the external drive plugged in?
    It works perfectly fine.
  • andomanchey
    andomanchey Member Posts: 3 New User
    Try changing the boot order in the bios. About the water, did you spill the liquid on the keyboard?

    I will try doing that. Yes, I did spill it on the keyboard, plenty as well. It might also have reached the hard disk through the back.
  • In this case, I advise disassembling the laptop and analyzing the motherboard.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)