Hi,
I am trying to resolve a problem with my Predator laptop. Windows shows
0% Plugged In, I spent couple of days trying to fix this issue. Here's what I tried:
- Deleted battery drivers from Windows
- Used pin to reset battery in the back of the machine
- Clean reinstall of Windows 10 and 11
- Live boot into Linux (ran diagnostics)
- Bought brand new battery (I replaced the battery 7 months ago, that one was definetely dead as it was blinking orange/yellow light)
- Disconnected the battery and started the laptop
Laptop indicator is glowing yellow/orange all the time. hwinfo64 reports 0% degradation.
FAQ & Answers
(2) Right click command prompt near top of menu.
(3) Click run as administrator.
(4) Enter 'powercfg /batteryreport' at command prompt.
(5) Then return to the desktop. Open file explorer.
(6) Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser.
(7) Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.
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Had to install Windows 10, battery report fails with error 0x10d2
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JackE thank you for helping me