So recently, I just updated my Predator PT315-51 [Predator Triton 300] from Windows 10 to Windows 11. At first, everything went fine and working perfectly until my PredatorSense suddenly can't be opened [the animation logo keep on looping] after I finished playing my game (PredatorSense working perfectly before I started playing game).
So, I tried to reinstall the PredatorSense by uninstalling
PredatorSense and
PredatorSense Services, but when I downloaded the correct file for my laptop model from Acer website and tried to run the setup, it says "Sorry! This computer is not supported". Since I uninstalled that PredatorSense while my fan was running on maximum speed, I don't know how to control my fan now which really annoyed me since the fan is too loud.
I assume that the reason I can't run the setup is because I ran the setup on Windows 11 Operating System when it meant for Windows 10 (Which the only OS available as an option to download PredatorSense from Acer). Can someone please guide me on how I can install back my PredatorSense without revert my OS to Windows 10?
Thanks in advance for your help.
(Thread was edited to add model name to the title)
FAQ & Answers
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Tinkerer
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Tinkerer
@Ajeeq check this BIOS part to see the SystemProductName
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Tinkerer
Yes, it is PT315-51-58XZ @AnhEZ28
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Tinkerer
Tinkerer
Tinkerer
The picture below shows that my Predator laptop model lack the word 'Predator' in the model's name
As for now, I'm planning to go to the Acer local service center to have this issue fixed as it is the only solution I have. I will update soon if their local service center are able to fix this issue.
Thank you and have a nice day!
Tinkerer
Thank you and have a nice day!